Thank you for choosing Ever.Flow Gadgets for your needs. Please read our refund policy carefully to ensure a smooth and efficient resolution process.

Dispute Resolution

All disputes must be opened on www.everflowgadgets.com or at shop@everflowgadgets.com Failure to do so may result in a permanent account block. To expedite dispute resolution, provide:

• Photos or videos proving item damage.
• Screenshots of relevant emails or disputes, including name, date, and content.
• Return items as requested by our Dispute Team.

Refund, Resend, or Return Criteria

Ever.Flow Gadgets will consider refund, resend, or return for the following cases:

1. Orders Delayed:

   • USA: 5 days after departure.
   • Canada: 6 days after departure.
     

   Note: Local tracking issues may lead to delays, contact local post offices for resolution.

2. Orders Not Received:

   • No refund or resend if tracking shows delivery.
   • Non-delivery certification required for undelivered packages.

   Note: Clients must claim packages promptly; Ever.Flow Gadgets is not responsible for unclaimed products.

3. Products Damaged:

   • Full refund or replacement for badly damaged items.
   • Partial refund or replacement for partially damaged items.

   Note: Fragile products highly recommended for refunds; damaged packing boxes not eligible.

4. Incorrect or Missing Products:

   • Full refund or replacement for incorrect products.
   • Refund or resend for wrong color, size, etc.
   • Partial refund or resend for missing parts affecting function.

   Note: Provide measurement photos for size issues.

5. Orders Cancellation:

   • Full refund before warehouse processing.
   • POD, preorder, video, and photo orders non-refundable after payment.

   Note: Customized, special, and prepared orders cannot be canceled.